Shipping & Policies

WeightVest.com, Inc. Policies

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SHIPPING POLICY

USA: FREE USPS shipping to all US destinations including all 50 states, all US territories, APO, FPO, and DPO addresses. When your vest is completed, it will ship via 2-3 day USPS priority mail for free. Other options are available and are calculated in the shopping cart.

CANADA: Shipping is calculated in the shopping cart. All packages will be mailed via UPS International. We are a NAFTA approved company and we include a NAFTA declaration statement with the package. Import duties and taxes are billed upfront and are included in the shipping cost, this means you will not need to pay them upon reciept of your package. Please note: All shipping, duties, and taxes fees will not be refunded if you return any items or if your package is returned to us for any reason.

INTERNATIONAL:  Please send us your mailing address and we can give you a shipping quote. You can send us an e-mail to sales@weightvest.com. All packages will be mailed via UPS International. All import duties, taxes, and or brokerage fees are your resposibility and may apply to your package upon delivery. We accept payment via PayPal only for international purchases. Please note: Shipping fees will not be refunded if you return any items or if your package is returned to us for any reason.

NOTICE: If your post office says there is postage due do not pay it. Call us 1-888-909-5473 first, there will be no postage due on any shipments. The post office makes an occasional mistake, but this can be fixed.  Again, do not pay any postage due. Call us first 1-888-909-5473 Monday through Friday 8am - 3pm Mountain standard time.

Lost packages are not the responsibility of Weightvest.com, Inc. You must purchase insurance if you want guaranteed delivery!

All in-stock orders are shipped within 24 hours Monday through Friday, if an item is out-of-stock we will make every effort to ship in a timely manner, our custom shop is state-of-art and most orders for V-Max, BOX and WOD are shipped in 2-3 days. Most orders arrive at US destinations in 2-3 days after shipping date - add additional days for weekends and holidays.  Most orders are shipped USPS "priority mail" (this service is included in the price to USA destinations). Vests weighing more than 50 lbs. are shipped in 2-3 packages, some are sent USPS (2-3 days) and some are sent UPS (up to 7 days) depending on the vest ordered. Other shipping options may increase the total price; UPS next-day air, or other expedited methods you choose at check out may result in a larger fee.

APO & FPO orders are shipped USPS Priority Mail, please allow 3-4 days to arrive at military post offices, from there allow up to 2 weeks more.

 Tracking numbers are only available with a valid email address at check out. USPS tracking information is restricted to notification of shipping and delivery. The exact location of packages in transit is beyond the scope of the USPS systems at the present time. UPS tracking numbers provide additional information.


PRIVACY POLICY

Effective Date: Oct 2, 2011

Privacy Policy:
Our Privacy Policy is designed to assist businesses, consumers and the general public in understanding how we collect and use the personal information you provide to us and to help you make informed decisions when using our web site and all of our related services therein.

Contact Information:
To request a correction or deletion of your private information, or if you have any questions and general comments about this privacy policy, please contact us: e-mail: sales@weightvest.com

Surface mailing address:
Weightvest.com, Inc.
2108 W Hwy 33
Rexburg, ID 83440


What Information Do We Collect?
When visiting the our web site, you may provide us with two types of information: personal information you voluntarily choose to disclose that is collected on an individual basis, and Web site use information gathered on a collective basis as you and others browse our Web site.

Personal Information You Choose to Provide-

Registration Information:
You will provide us information about yourself, your firm or company, and your practices when you register to be a user of our services, register for certain services, or register for email newsletters and alerts.

Email Information:
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. If you use our "Email this page" feature to send a copy of that page to someone else, your email address will appear as the sender of the email. Both your email address and the recipient's email address will not be used for any other purpose.

How Do We Use the Information That You Provide to Us?
Generally, we use personal information for purposes of managing and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable.

Choice/Opt-out:
We allow you the choice to opt-out of having your information used for purposes not directly related to our site, when we ask for the information.

Until you explicitly opt-in for the first time we consider you in the opt-out category. We always notify our customers when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

If you do not wish to receive any promotional or marketing e-mails and/or surface mail marketing letters, you may opt-out of receiving those communications by using the opt-out mechanism on the User Account Settings Web page, or by sending an e-mail with the subject line "Unsubscribe" to or e-mail address - see above, or simply click opt out at the bottom of promotional emailings from our company.

What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

How Do We Use Information We Collect from Cookies?
As you visit our Web site, the site uses its cookies to differentiate you from other customers. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security.

Cookies, in conjunction with our Web server's log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback in order to constantly improve our Web site and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.

Sharing Information with Third Parties:

We use third parties to facilitate our business, including, but not limited to, sending email and processing credit card payments. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with business activities.

As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution.

How Do We Protect Your Information?
Secure Information Transmissions
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on our Web site may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP. Please contact (sales@weightvest.com) if you have any questions or concerns.

How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online and maintain in our database by contact us, see the above contact information.

What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site. Please remember that when you use a link to go from our Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site, including Web sites which have a link on our Web site, is subject to that Web site's own rules and policies. Please read over those rules and policies before proceeding.

Your Consent:
By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Web site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. At any time you may request to view any and all changes and updates, via surface mail.

Notification of Changes:
The Privacy Policy is subject to periodic review and change. In order to view the current Privacy Policy, simply check this section of the website.
If we materially change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so users are aware of what information we collect, how it is used, and under what circumstances, if any, we disclose it. In some cases where we post a notice, we may also email user who have opted to receive communications from us, notifying them of the changes in our privacy practices.

RETURN POLICY

• 30-day money back guarantee (less restocking fee 10% of order total on custom vests).
• Weight vests returned must be in NEW, Unused condition. We do not send returned weight vests as new.
• Postage must be prepaid
• Materials and workmanship carry a lifetime warranty based on normal use.  Lack of reasonable care and proper storage, cleaning and use is not warrantied.
• Replacement parts are available at 1-888-909-5473, MST M-F 8am till 3pm.
• Warrantied products will be repaired or replaced.
• Warrantied products must be sent without weights.
• Spray paint weights if they become worn or chipped.

Weights: Weights are made of cast iron. If they become chipped, or worn they can be re-coated with enamel spray paint.